Exposure to Diligence Performed by Your Institutional Investment Consultants

Allianz GI Structured Alpha Fiasco: Could It Happen in Your Pension Plan?

You have surely read how large pension plans invested in Allianz’s Structure Alpha strategies, each losing 5% to 50% of their assets, in March 2020. How could such catastrophic losses happen when these pension plans were all supported by board directors, investment staff, and large investment consultants? Is that not the model used by most large pension plans, including your own?

We think every pension plan should review the entirety of their investment governance process. The strong similarities in your governance process to the loss-ridden pensions, alongside increasing degradation in the quality of work at some large investment consultants, suggests that your pension could lapse into similar mistakes quite easily.

What Happened with the Allianz Strategy and Why Does It Matter?

First, let us review what actually happened with the Allianz Structured Alpha losses. Prominent investment consulting firms recommended it, pension staffs endorsed it, and pension boards approved it. The program superficially looked quite appealing as it did produce higher returns for years. The important caveats that its investors missed are that it could produce a -100% return in a market crash, like the one in March 2020, and that the Funds charged clients exceptionally high fees for the services provided. Some pension boards placed 5% to 7% or more of their portfolios in this single high-risk strategy with a single manager, and then lost 75% to 97% of all their monies invested. Frankly the return-enhancement strategy—selling “lottery tickets” in the form of far out-of-the-money put and call options—is widely viewed as highly speculative among sell-side risk managers, who would actively resist their own bank and brokerage traders from ever pursuing such a strategy.

We are of the view that a strategy so highly speculative and that increased the adverse correlations so dramatically in extreme scenarios, does not belong as part of a pension plan portfolio. Certainly, not in the sizing that occurred across so many pension funds.

How did it get into the pension portfolios? Most board directors, through no fault of their own, never worked at an investment bank or on a trading floor, and thus board directors rely heavily on staff and investment consultants. Some of their staff should have the expertise to have recognized the strategy’s weakness in a market crash. Large investment consultants should certainly have understood that the strategy did not belong in most clients’ portfolios, yet they still recommended, approved, and endorsed these investments for their pension clients. The enormous losses of $6 Bn+ spread across a large number of institutional consultant-advised pension funds evidence that there are structural problems that are needlessly exposing pension funds to enormous risks.

Key Areas Where Pensions’ Existing Investment Protocols Become Unreliable

We find that pension plans face several key areas of vulnerability with their existing investment process:

Faulty Internal Processes – Internal due diligence processes often have rigorous and lengthy checklists that provide investors with a false sense of comfort. It would be easy to see the Allianz strategy score highly against a detailed yet naïve checklist, presenting as it did a very attractive multi-year performance track record and managed by a large, deep-pocketed asset manager. No checklist is a substitute for investment expertise. If staff, the investment committee, and the investment consultant think they understand the strategy, but do not, the checklist approach will amplify the collective sense of false confidence.

Excessive Reliance on Institutional Investment Consultants – Pension staff and board directors rely heavily on the large investment consultants to perform a thorough analysis of each manager and strategy. Pensions should also be paying attention to what is happening inside the large investment consultants. Many have become for-profit firms that are not necessarily focused on providing the best research, and some of their due diligence reports read more like cheerleading for managers than presenting a balanced assessment. We have seen senior due diligence staff report to accountants and deep cuts to manager research efforts following acquisition by for-profit firms. Some consulting firms also face myriad conflicts of interest that may not be adequately disclosed. These problems are exacerbated by the extremely low fees paid to pension consultants. We have even seen employee-owned investment consulting firms themselves outsourcing their due diligence work. With the Allianz situation, we have seen some involvement by three different large consultants, so this type of failure is prevalent.

Pension’s Internal Investment Staff Lacking in Numbers, Training, or Experience – Earning a CFA or CAIA credential should ensure that the employee is qualified to understand and evaluate a simple strategy like Structured Alpha. Yet, one remembers the axiom about doctors: the procedure they are about to perform is the topic they got wrong on the medical boards! The same holds true for CFAs and CAIAs. An additional risk is that frequent employee turnover, common in the investment industry, or lack of professional development for staff, can disrupt the diligence and controls.

Even with an outstanding internal team, asking them to cover too many investments can lead to material oversights and omissions. Pension investors should carefully assess whether their processes include sufficient internal analytical resources to pursue the breadth of strategies in their portfolio. Needed workloads should be carefully quantified and compared to the workload asked of staff, to ensure a good alignment.

Limited Bandwidth of the Board Directors – Investment committees often contain members with varying degrees of investment expertise, or with substantial outside commitments. Often less vocal committee members feel may hesitate to challenge the more forceful voices, but they miss the opportunity to voice important insights. Nonetheless, the fiduciary duty remains with the full investment committee and ultimately with the board. Board directors could face liability issues if they fail to detect major omissions in the pension plan’s investment process. With the apparently diminishing reliability of the larger investment consultants, we believe board directors will face an increasing number of crises in their portfolios, along with the potential risk of personal liability.

Recommended Solution – Undertake an Investment Governance Review

The catastrophic losses in the Allianz funds occurred for investors despite a perceived robust investment process. Pension fund fiduciaries are right to be concerned about other possible problematic holdings already in the portfolio that have escaped proper vetting. There is a solution already widely available to help ferret out these “ticking time bombs.” An Investment Governance Review [IGR] addresses the following critical areas:

Governance Review – A review of the entire processes by which your pension considers, reviews, monitors, and deploys capital, to ensure that your duties of care and loyalty are met. This review is a detailed, step-by-step examination of the governance structure and how the duties are discharged. This would help ensure that the Board fulfills its Duty of Care as fiduciaries. Such an assessment, an “Investment Governance Review,” should occur at least biennially, if not annually. including:

Complete Portfolio Review – The assessment would review all current holdings with an eye to identifying whether the investment holds material hidden risks, correlations, or weaknesses, and whether the investment is properly characterized in the pension’s holdings and risk reports.

Assess Your Diligence Processes – A thorough review of diligence and approval processes typically leads to improvements in diligence practices. While no investment process is perfect, identifying strengths and weaknesses can help pensions mitigate and manage risks so that the portfolio will perform in a manner consistent with expectations. Moreover, our review often leads to improved future performance of investment staff, who become more effective with improved investment processes, and better at prioritizing and communicating with board directors. Too often, in-house analyses are colored by employee compensation concerns, wanting to avoid challenging the party who recommended the investment, or unwillingness by employees to admit that they simply lack the ability internally to analyze certain types of structures or asset classes. Complacency can arise when an investment has been held for a multi-year period, its returns are within the expected range, or alternatively the Pension Fund holds other investments obtained from the same provider. In such circumstances, style drift and changing risk profiles can be easy to overlook. We identity misalignments and provide recommendations on how to reduce or eliminate those problematic vulnerabilities.

Robust Analysis of Problem Investments – The Board may well be concerned with a specific investment that they currently own and have a vague/strong feeling of discomfort. We can perform a specific one-off analysis to vet the strategy, structure, and risks of a specific investment. Too often, the board directors see the investment listings neatly lined up in a report and the completeness of the report is assumed since all investments are listed. We would point out that the quality of the data that populates a holdings report (or risk report) can vary dramatically by asset type and structure, liquidity, and other critical factors. Often there are short cuts, estimates or other expedients or manual adjustments made that are not captured or disclosed on the report. These artificial constraints or “plug factors” can be themselves concealing risks or vulnerabilities from the Board.

The Allianz Structured Alpha Funds evidenced a fundamental failure in basic due diligence. In fact, the strategy can be viewed as quite simple with few moving parts. Surely there was sufficient expertise within each Pension Fund to perform a sufficient analysis. The strategy was simply the sale of put options on equity and sale of volatility options and the Fund pocketed the option premiums which were described as income/returns. Several of the largest losses occurred where the plan sponsor did hire large investment consultants to track and report on risk but that proved in retrospect to have provided a false comfort. For less than $20K per investment, these plan sponsors could have easily hired an independent expert team to dissect the entire structure and produce a detailed 10 -12-page analysis usually within a month of each request.

Our Value Proposition for Pension Plan Sponsors

Our Investment Governance Reviews provide a detailed assessment of your entire investment process. We assess the quality of services provided by your investment consultant. We review your portfolio construction and compare it to your investment policy statement. We review your board investment committee activities and reporting packages to see if your process is sufficiently agile yet comprehensive.

We assess the quality and workloads of your staff, to ensure that your investment process is being managed with the care you would expect in an institutional setting and to propose ways to improve the investment process. Moreover, the IGR is much less expensive than hiring a second consultant to monitor your portfolio. You benefit from our experience covering the investment consultants and OCIOs, and this benefit accrues to you in lower fees.

We are experts at assessing institutional consultants and financial governance processes, and we have helped clients address exactly the concerns we describe in this letter. We have also reviewed over 40 institutional investment consultants and can help you identify the strengths and weaknesses in your coverage from them. We possess strong capital markets backgrounds as well, and we have evaluated over 2,000 managers since 2003, covering virtually every asset class and investment style. Moreover, we have deep networks of experts developed over the last 30 years to ensure full product and strategy expertise. Our analysis is performed only by senior analysts. This team approach ensures than 90+ years of combined investment expertise is focused on your portfolio and your diligence.

We are an independent firm, a boutique that has NO conflicts and works SOLELY in the interests of the pension fund. We do not recommend investments and are paid only under retainer agreements with our clients, with strong NDA protections for those clients.

Importantly, we are not seeking to compete with your investment consultant. We have likely already evaluated them as potential candidates in our OCIO and institutional investment consultant search business, and we have a good understanding of their strengths and weaknesses. You can benefit from our expertise in those markets, because we offer a broader perspective on this market than you could possibly build internally from an occasional consultant search effort.

We look forward to speaking with you and answering any additional questions that you may have.

Want to learn more? Please contact Chris Cutler, Tom Donahoe, or Safia Mehta at 917-287-9551.

Fewer Redemptions, But Can Hedge Funds Call It a Rebound?

By Lydia Tomkiw September 30, 2020

“Hedge fund allocators are faced with navigating many currents at once, including a low-interest rate environment that could give hedge funds a boost for the foreseeable future, says Chris Cutler, president of Manager Analysis Services.

“On the one hand, several prominent hedge fund managers have disappointed investors this year. We have seen more allocators finally making redemptions from those managers,” he says in an email to FundFire. “On the other hand, exceptionally poor return prospects for future investments in fixed income strategies is causing allocators to search harder for portfolio stabilizers, including among hedge fund strategies and certain private credit strategies that have low correlations to equity markets.”

Investor Lawsuits against Allianz Global Investors Highlight Concentration Risk

Lisa Phu September 29, 2020 FundFire

“Generally when institutional investors allocate capital, they want to invest in various asset classes and typically have a variety of managers”, says Tom Donahoe, Principal and Practice Leader for Governance and OCIO Search at Manager Analysis Services LLC. For example, investors may have an allocation of 8% to particular asset class, e.g. hedge funds, but typically don’t allocate 10% or even 5% to a single hedge fund manager” he says. “Large institutional investors usually allocate to a number of managers in an asset class to protect against the risk of picking a poor manager. Sometimes a certain portion of the portfolio will be dedicated to passive investing. Diversification in asset allocation is key to long-term returns.”

Donahoe says “the thing that’s surprising is that they chose to allocate 5 or 6% of their strategy to a single volatility-based investment, and to do it solely with a single manager. Whether an institutional investor relies solely on an in-house staff, an independent investment consultant, or OCIO, the investor should have strong governance.” Donahoe says “institutional investors should have an investment policy statement specifying permitted asset categories, acceptable ranges, and prohibitions against over concentration. Also they have to perform the appropriate amount of due diligence that corresponds to the type of asset class they are investing in. Going long using US Treasury‘s will require dramatically less diligence compared to more complicated strategies.”

He explained that the Allianz GI Structured Alpha products are a complicated strategy containing a number of sub strategies that are occurring within the strategy. Donahoe says “the primary component of the strategy was buying and selling a portfolio of option contracts. Was that truly understood by the people who were buying it? The investment strategy should’ve been categorized as a high risk, short options strategy focused on net short volatility. This strategy appeared to be part of an alternative allocation.”

“My interpretation is that there was confusion on the part of the pension plans that this was an equity allocation,” says Christopher Cutler, Founder of Manager Analysis Services LLC. “They thought they were invested in an equity program, when in fact they were investing in equity plus a huge amount of volatility in the marketplace, and they were massively exposed to a market shock.”

Expertise for Foundations and Family Offices

Manager Analysis Services LLC (MAS), founded in 2003, provides customized services and expertise to benefit non-profits, Family Offices and Institutional Investors.

Professional governance services: MAS principals serve as Board directors for endowments, foundations, and nonprofit organizations. We serve on many boards, are experts at governance processes and fiduciary considerations, and bring the resources of our extensive network of financial industry and legal talents to the clients we serve.

Family office and trust-related services: We are experts for fiduciary matters for trusts and estates, and we serve as trustees and advisers for families. Unlike many trustees who specialize in one area such as law, investments, tax, or family experience, we have an exceptional capability to integrate all these considerations into a cohesive and comprehensive advisory approach. We can ensure that families’ investment strategies and service providers are appropriate and calibrated to the families’ needs.

Expert Portfolio Evaluations: MAS has performed 2,000+ investment manager evaluations, and each of our 3 principals has 25+ years of experience in investment management, risk, and portfolio analysis. We can assist with any client requesting help with specialized investment-related projects for any type of investment. Our credentials include JD, CFA and FRM designations.

MAS’s website has 20+ short policy papers posted on a variety of current Governance, Investment Management, Family Office, Portfolio Construction, ESG/Emerging Manager, and related topics so the reader may gain a sense of our range of expertise and focus. www.manageranalysis.com

Would a fresh look by expert practitioners help your Foundation or Family Office?

Please contact Chris Cutler, Tom Donahoe or Safia Mehta at 917 287 9551.

© 2020 MAS, LLC

Hedge Funds Capture Inflows, but Due-Diligence Obstacles Limit New Biz

By Lydia Tomkiw June 24, 2020

“While some investors are indeed rotating their allocations now, investing in a new manager is ‘the hard part right now,’” says Chris Cutler, president of Manager Analysis Services. Doing due diligence on a well-known industry name is very different from looking at a new fund, he adds.

“It doesn’t mean it can’t be done,” he says. “People have to take a leap of faith to make those allocations, and they have to revisit how they conduct due diligence, and there will be compromises if they really want to do it.”

And depending on the manager and opportunities in the market, it is something investors may decide to do.

“People were struggling with their hedge fund allocations for a little while… this coronavirus experience has reinforced the view they should be in hedge funds. It has been a relief for the hedge fund community from a business perspective,” Cutler says.

Preventing Wire Transfer Fraud at Foundations and Family Offices

It’s a daily danger

Your email/firewalls are constantly being pinged. Although your cyber-security filter may stop 90%+ of the attempts, some still get through. Be especially alert around bank holidays. With international
clients, the attempts are especially focused when US/European/Asian holidays are not synced. The scammer wants to prevent your ability to “voice verify” the authenticity of a wire request since the requester’s office is closed due to holiday.

Check the email source thoroughly

The easiest manner for a scammer is to slightly change the email so it looks close to the authentic email source. E.g. George.Jones@Acmbank.com versus the authentic George.Jones@Acmebank.com. If you’re in a hurry, you might miss this.

Beware new wire instructions

Scammers sometimes will spend weeks within your email system. They may learn the proper formatting that you use internally for wire requests. They may mimic personal information or style that your SVP or senior person might use. Moreover, double check the destination account numbers as well as the bank routing numbers to ensure that they are correct and consistent with what you know to be true. You may want to have a second person review wire instructions above a certain threshold as a standard control mechanism.

Use your privacy settings on social media effectively

Scammers are quite adept at integrating information from Facebook, etc. with Linked-In, with your firm’s own website and other information sources. You want to prevent scammers from building a profile that
would enable them to better impersonate you or send instructions that would contain sufficient personal information to lull the recipient into thinking that they are dealing with the “authentic” you.

Passwords need to be high quality

People often lapse into using a consistent pattern with their passwords. Using social media, scammers can learn of your connections to schools, delivery services, clubs, who often have minimal or no security. They use these insights to “hack” into your own account.

Beware any sense of urgency

The scammer is reliant on your inattention, complacency, or alternatively placing enough perceived pressure that you shortcut the controls that are in place. They may dangle the threat of material late fees or “deal/offer will be withdrawn” if the wire transfer is not completed immediately.

Summary

Currently, the only failsafe way is to pick up the phone and verbally confirm details with the authorizing person, ideally you call a published company phone and not a Cell Phone. This only works if you know the person and the person’s voice. Remember that company logo’s and other official looking references and information can be lifted from Websites and placed within an email. You should be guided by what is in the “four corners” of the email but supplemental validation is critical for new wire instructions, large amounts, urgent requests, or any request that seems different.

Tom Donahoe has served as a Foundation CEO and on 6 Boards. He can be reached at 973 452 3992. This and 30+ related briefings are available at www.manageranalysis.com. Founded in 2003, his firm
advises non-profits on governance practices, investment due diligence, outsourcing investment management, and crisis management.

Article published in Exponent Philanthropy, MAY 2020

RVK, Angeles Land Top Spots on Greenwich Consultant Ranking – Again

By Aziza Kasumov April 29, 2020

“The best practice is to reach out as much as you possibly can in terms of communication,” says Chris Cutler, founder and president of Manager Analysis Services.

….

Overall, Cutler says, the results he’s seen from the consulting community have been much better than in past downturns and market crises.

“We are mostly seeing performance in line with what we would expect among larger consulting firms’ portfolios,” notes Cutler. The absence of “widespread severe surprises,” he adds, is a significant improvement from the experience during the great recession of 2008, in the lead up to which many consultants had been piling into strategies they did not understand.

Jumping into strategies they don’t fully grasp could still be a problem among some consultants, especially when it comes to volatility-selling and structured credit strategies, Cutler says. But most firms have become “more thoughtful.”

Boutique OCIO Co-Founder Steps Away from Day-to-Day Operations

By Aziza Kasumov April 3, 2020

“Having a key person depart in the middle of a market crisis is a tremendous red flag,” says Chris Cutler, founder of Manager Analysis Services. “Clients moving to OCIO solutions often believe they are relieving internal management burdens, yet at times they unknowingly incur governance challenges of the OCIO firms they select,” he adds.

The firm had not previously recommended Edgehill to clients, Cutler notes.

Setting up an advisory relationship with an executive who’s stepping away “is a relatively common tool to try to mitigate the disruption and loss of focus that damages both a firm and its clients,” Cutler remarks.

Hedge Outfits Partner to Launch Quant MultiManager Platform

By Lydia Tomkiw March 4, 2020

“There is a need for more capacity in the space, especially with many quant funds closed and a desire for strategies that produce uncorrelated alpha,” says Chris Cutler, president of Manager Analysis Services.

“I think [Investcorp and HC Technologies] are smart to try,” he says. “If they can attract enough talent and resources, they will probably succeed in the long run.”

Is That Hedge Fund Safe?

By Mark Myers

Hedge funds are supposed to protect your investment portfolio against the risk of market downturns. But given the secretive nature of these lightly regulated private investment partnerships and the recent spate of hedge-fund failures, your biggest risk may actually be the hedge fund managers themselves.

Consider this: About one in three new hedge funds are likely to go belly up within three years of opening for business because their managers lack the skills and stamina necessary to attract and manage assets. Even seasoned hedge-fund managers can jeopardize shareholder assets by cutting corners or going too far out on a limb to achieve and sustain higher returns. And then there’s Bayou Management and Wood River Capital Management, whose fund managers were recently accused by the government of fraud and misleading investors.

To avoid being burned, more individual investors are hiring special hedge-fund investigators to verify and monitor the backgrounds, skills, and performance of hedge-fund managers.

Skeletons in the closet

Most affluent investors choose hedge funds based on the say-so of wealth advisors, colleagues or friends. But such recommendations can be dangerous since most of these fund advocates have conflicts of interest and the field is largely unregulated by government agencies. Some investors try to research hedge funds on their own, but most lack the forensic training to drill down far enough or identify the biggest problems.

Hiring a team of hedge-fund investigators can make this task easier and more productive. An investigative team is usually made up of a fraud investigator who performs in-depth background checks, a manager analyst who assesses the outlook for the hedge fund’s strategy, a lawyer who specializes in hedge-fund offering documents, and an accountant who has conducted hedge-fund audits.

The fee for a team investigation is relatively low, ranging from $5,000 to $10,000,
depending on the assignment. Results are commonly available within weeks, and many investors retain investigators to monitor their hedge funds on an ongoing basis.

Skills that fall short

In addition to personal background checks, investigators evaluate the skill sets of hedge-fund managers. “Clients need to know whether a manager is professionally qualified to handle the sophisticated strategies promoted in the marketing materials,” says Chris Cutler, president of Manager Analysis Services, a New York firm that evaluates manager abilities and fund operations.

Last year 35% of the funds that MAS investigated were run by managers who lacked sufficient training for the investment strategies they were using. Other funds scored low operational marks for charging excessive fees, imposing unfavorable lockup provisions, and failing to cooperate with MAS on valuation issues. Of the funds reviewed, 15% ranked as strong investment candidates.

To assess a hedge fund’s operations, MAS looks at its trading strategy, how much risk the manager assumes to achieve returns, and key aspects of the fund’s infrastructure. These factors include the quality of third-party valuations, audited fund statements, and whether administrators check to see that all expenses paid are permitted, and that there are no hidden fees within the fund structure.

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